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University of Colorado Denver, Anschutz Medical Campus
Health Sciences Library

General Student Email Issues

Part of the Student Technical & Email Help Guide

Can I change my name or e-mail address?

Change your name in the Student Admissions and Records office. You may contact them by calling 303-315-7676. Once you have changed your name for the official student records the email team will be notified about 48 hours later. Your email address and logon will change 2-3 weeks later. The results of a name change on your email:

  1. Your email address will be firstname.lastname@uchsc.edu
  2. Your username will begin with your last name, up to 8 characters. If your name is shorter than 8 characters add your first initial, if it is still less than 8 characters AND you registered for school with your middle name add your middle initial. Example: John K. Brown's username would be brownjk
  3. Your password will remain the same as with your old account.

You can notify your correspondents of the change by using the Out-of-Office Assistant.

I am now an employee, not a student. How does this affect my e-mail account?

You will need to contact Student E-mail Help at 303-724-2171 or e-mail student.postmaster@uchsc.edu to request a change to the employee portion of e-mail and not lose your saved mail. If you are still attending classes you may wish to keep the student e-mail account. Two e-mail accounts may not be established on campus for one person. This includes University of Colorado Hospital (UCH) employees.

I graduated. How does this affect my e-mail account?

Student email accounts remain active through September of the student's graduation year. This allows students to maintain connections for ongoing education and research while they establish independent email accounts.

An easy way to notify your correspondents is to set the Out of Office Assistant to reply to all incoming mail. I have included instructions should you need them.

We don't have a forwarding service and we send a message to the mailbox about two weeks in advance of shutting it down

Instructions

  • Go to the email web site, http://webmail.uchsc.edu
  • Open your mail box
  • Click on the Options icon on the left side of the screen
  • The screen that opens has a text box for the Out of Office Assistant.
  • Type the message you wish to send as a reply to every message you receive.
  • Click on the "I am currently out of the office" button to turn on the auto-reply.
  • Click on the Save and Close button at the top of the Outlook window
  • You may need to check the "I am currently out of the office" button each time you close the mailbox.