Interlibrary Loan (ILL) Policies
- Turn Around Time
- Copyright
- Delivery Options
- Disabled Users
- Payment Options
- Requesting items owned by the Library
- Services Chart
- Alternatives
Turn Around Time
Requests are processed Monday through Friday only. Turn around times do not include weekends & state holidays. Turn around is not guaranteed because we rely on supplying libraries. If you pay for rush ILL service, you are guaranteed that we will do everything in our power to obtain the item within 48 hours. If we are unable to do so, you will be charged the regular service rate. In lieu of monetary compensation, you will receive Interlibrary Loan / Photocopy Request forms equal to the difference between rush and regular service.
Please contact us if you have a question about the status of your request.
Copyright
The Health Sciences Library abides by all provisions of the U.S. Copyright Law. We reserve the right to refuse any request believed to be in violation of that law.
Delivery Options
- Email [PDF web]: Document is posted to a website for viewing and downloading as a PDF file. You will receive email notification, including login information, when the file is available.
- Email [PDF attachment]: Document is delivered as a PDF attachment to an email. Your email account must have enough memory to receive the file.
- Fax
- Pick-up at the Health Sciences Library
- UCHSC Campus Mail
- U.S. Mail
Disabled Library Users
For library users with disabilities that prevent them from operating the library's self-service photocopy machines, the ILL staff will photocopy Health Sciences Library materials for $.10 per page, instead of the regular per item charge. This service is available only during regular business hours. Only 48-hour regular delivery of these items is provided. More information for disabled library users
Payment Options [Prepayment is required for all orders]
- Cash
- Check
- EZ-ACARD
- MasterCard/Visa
- UCHSC/UCH IN using a Speedtype number
Requesting Items Located at the Health Sciences Library
Please check the IMPULSE catalog to determine if the items you need are available in print and/or electronic format at the Health Sciences Library before submitting your requests. Requests received for items available at the Health Sciences Library will be processed and you will be charged. The charge for staff to print from electronic resources is the same as the charge to photocopy items from the print collection.
Items at the bindery that are not available online may be requested free of charge by CU paid/retired faculty, staff, and students - regular service only. An additional $12.00 per item is required for 48-hour rush service. All library users are charged for items that are unavailable for any other reason, including claimed, damaged, late, lost, or stolen items.